All Covered optimizes the management of customer impressions
RAMSEY, NJ, November 16, 2021 (GLOBE NEWSWIRE) – Konica Minolta Business Solutions USA, Inc. (Konica Minolta), with its IT services division All covered (All Covered), today announced its collaboration with Access Control Devices, Inc. (ACDI), a leading Channel Intelligence partner. Thanks to the technological partnership formed by FORZA, All Covered’s ERP solution, the company has integrated the KPAX fleet management software, distributed by ACDI, into its ERP platform, built on SAP Business One.
Offered exclusively by ACDI, with whom Konica Minolta was already a partner for the use of the Papercut solution, KPAX offers a centralized fleet management solution for multi-brand office printing and copying equipment. The solution provides access to MFP device information regardless of the number of sites, number of clients or number of machines.
Based on its long-standing relationship, FORZA identified additional potential for ACDI to help it evolve through innovation to meet dealer expectations from a print management perspective with KPAX. . By partnering with ACDI, FORZA integrates KPAX into its ERP system for customer invoicing. KPAX optimizes the management of MPS programs to reduce fleet operating costs, improve service quality and develop new revenue opportunities. As a result, FORZA customers saw the opportunity to streamline and automate their invoicing.
“KPAX Software’s vast experience in the industry complements our offerings and ensures customer satisfaction. They really appreciate the same high level of technical support and service for our customers that we strive to provide, ”said Drew Cataldo, vice president, business development, All Covered. “With all of our partners, our goal is to provide the best service to our dealers and provide them with what they need to be successful. We look forward to expanding the solid foundation of collaboration we have established and adding functionality to the integration as defined by their needs.
An all-inclusive ERP offering, FORZA streamlines all business processes on a single platform, providing businesses with an all-inclusive ERP system to manage current business infrastructure and processes while enabling growth from increased sales to the delivery of products to customers.
FORZA and KPAX have already teamed up with a number of clients, with both parties making resources available to meet very tight deadline demands. When a new dealership opened up and needed to be up and running quickly, businesses responded immediately, doing everything possible to take care of everything the dealership needed. The feedback received by FORZA has been extremely positive; customers are confident in the partnership and satisfied with the results obtained with the KPAX software.
“The success of our partnership with All Covered and FORZA stems from the alignment of innovation and culture in both organizations, and our unity in our collective goal of adding value to the industry,” said said David Brown, director, KPAX Business Services. “We strive to find the best of the best solutions to be able to do this, and All Covered was the perfect fit for our solution. “
The integration is now available for resellers using both the KPAX fleet management platform and FORZA ERP systems. Find out more online about FORZA’s all-inclusive package ERP system.
About Konica Minolta
Konica Minolta Business Solutions USA, Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through Smart and connected workplace. The company guides and supports the digital transformation of its customers through its broad portfolio of office technologies, including IT services (All covered), intelligent information management, managed print services, and industrial and commercial printing solutions. Konica Minolta was nine times on CRN’s MSP 500 list and the World Technology Awards named the company a finalist in the Computer Software category. Konica Minolta has been recognized as the # 1 brand for customer loyalty in the MFP Desktop Copier Market by Brand Keys for fourteen consecutive years, and is proud to be ranked on the Forbes 2021 List of the State’s Top Employers in the United States. The company received the BLI 2021 A3 Line of the Year Award from Keypoint Intelligence and the BLI 2021-2023 Most Colorful A3 Brand Award for its bizhub i series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and spent four years in the global ranking of the world’s 100 most sustainable companies listing. Konica Minolta partners with customers to shape ideas and work to bring value to our company. For more information, please visit us in line and follow Konica Minolta on Facebook, Youtube, LinkedIn and Twitter.
Access Control Devices, Inc. (CIDA) specializes in delivering world-class integrated software and hardware solutions through proven innovation, service and culture. Since 1994, office equipment suppliers have trusted ACDI to provide industry-leading capture, print management and cost recovery solutions to streamline the entire document lifecycle. Through distribution and development partnerships with the world’s leading copier and printer manufacturers, ACDI solutions improve the efficiency and productivity of thousands of organizations in education, health, government and beyond.
Contact Konica Minolta
Konica Minolta Business Solutions USA, Inc.
+1 551 500-2659
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