Cutting-edge study shows many companies are unprepared


VANCOUVER, British Columbia, September 29, 2021 (GLOBE NEWSWIRE) – As businesses around the world have had more than 18 months to develop their remote working capabilities, a remarkable new study from Origami Connect reveals that many organizations are still not prepared for remote work. Three key challenges – remote access technology, lack of documented policies and procedures, and non-existent performance management – have largely hampered the success of work-from-home arrangements.

Origami’s recent study of more than 200 organizations based in North America, Europe and Oceania was designed to measure the state of the digital employee experience in 2021. Respondents primarily represented IT, human resources and internal communications, among other departments.

“The problem with remote working is not the managers’ need for control. It is that many companies do not have the bare essentials to make remote working viable,” said Yaroslav Pentsarskyy, Digital Workplace advisor. for Origami Connect. “The technology and the processes for remote working just aren’t there.”

According to the Origami study:

  • Almost half of the companies with less than 100 employees and 40 percent of companies with at least 100 employees struggle with remote technology – or completely lacking. Even when employees can perform tasks remotely, they have to get to the office due to technology issues.
  • A quarter of companies do not have documented policies and procedures, which makes it more difficult to ensure the quality of work, resolve problems and train new employees.
  • Almost 50% of organizations surveyed do not have performance monitoring and management systems in place, forcing them to rely on daily monitoring and feedback, which is difficult in a remote environment.

The impact on employees, businesses and industries

Even as many employees remain uncomfortable entering work and the pandemic continues to disrupt global business, companies of all sizes are demanding their team members return to the office because they lack capacity and support. for remote work.

One of the biggest disruptions is learning and development. Only 42% of the companies surveyed have a learning management system in place, which means that almost 60% manage continuing training and education on an ad hoc basis. When companies are unable to deliver consistent training and employees are unable to upgrade their skills and education, it can lead to attrition, lower morale, and long-term negative effects for businesses and employees.

“While many global companies have successfully switched to remote working immediately, a surprising number are still struggling to adopt effective policies and technologies to make this possible,” added Pentsarskyy. “All of these tools are widely available, so we hope to see real change in our next survey.”

About Origami software

Vancouver-based Origami is an award-winning, data-driven SharePoint intranet that helps employees find information 70% faster. With a passion for innovation, Origami’s mission is to unleash the hidden capabilities of the digital workplace. For more information, please visit

Media contact
Sabina Saetgareeva
[email protected]
(916) 602-3249

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