Printer not working in Windows 10: how to fix it


Doesn’t our printer want everything to work on Windows 10? Let’s see what we can do to resolve each issue quickly.

The most recent printers are born with compatibility with Windows 10, which significantly speeds up the installation process (especially if we have the CD with the drivers). Not all “good” printers were born around the same time as Windows 10: many only have a driver for Windows 7 or Windows 8.1 and often refuse to work properly on the latest operating system released by Microsoft .

If we too have come across a printer that does not work in Windows 10 , you are in the right guide: here we will show you all the steps to follow to make a printer fully operational under Windows 10 , both in the case of an older generation printer and in the case where we have decided to fit one of the new printers on the market.

Automatic printer driver installation

The print drivers on Windows 10 can be downloaded automatically via Windows Update: during the installation phase then we can very well avoid the driver present on the printer PC (if we still have one) and try with the installation automatic supported by Windows 10.

To continue, connect the printer to the PC via an Ethernet connection or connect it to the same Wi-Fi network as the computer, open the Start menu at the bottom left, find the Settings application, open it Devices menu, go to the Printers and scanners menu then press the button Add a printer or scanner .

We are waiting for the search to finish, and as soon as the printer name appears, press it and click Add . The automatic search for a compatible driver via Windows Update will begin: as soon as it is found, it will be added to the printer, which will immediately become operational.

If the automatic system advises you to also install a specific application from the Microsoft Store, do so: these applications allow you to manage printer features and often also provide an updated driver, in order to resolve any problems during the installation. of the installation.

Manual installation of a specific driver

Automatic installation is the first step in troubleshooting printer issues in Windows 10, but in some cases the procedure is not sufficient to install an old printer or without any driver available on Windows Update . In this scenario, it is better to proceed “the old fashioned way” as described in the procedure below:

  • We connect the printer via USB, avoiding the use of other connection methods. For older printers, it may be useful to obtain a USB male A to male B cable .
  • We insert the CD disc with the drivers into the computer drive; if our PC does not have a burner / reader, we can always get a external usb burner just in case.
  • Let’s start by installing the drivers from the PC executable, taking care to follow all the indicated steps.
  • At the end of the installation, check that the printer is present in the system by going to the Settings -> Peripherals -> Printers and scanners path .

If the printer is present in the dedicated menu of Windows 10, we have solved all our problems and can resume printing. If the printer also has Wi-Fi, we can try to connect it to the same wireless network as the PC now. , by disconnecting the USB cable and repeating the automatic procedure seen in the previous chapter; Windows 10 should also automatically use the printer driver added to the CD for the wirelessly connected device.

Advanced printer setup

If the previous methods did not work or if we no longer have the printer driver CD, we can proceed to the advanced procedure, intended only for geek users and only available by connecting the printer via a USB cable to the PC. First, we get the right driver from the Internet, by opening the Google search engine and looking for “printer driver” followed by the name of the manufacturer and the printer model used. Often the driver downloaded from the Internet will be available as a compressed ZIP file : at the end of the download we decompress the driver files in a folder of your choice, open the Start menu at the bottom left, find the Control Panel application, click Devices and printers Where Add device, and press the name of the printer connected to the computer, making sure to select as the folder for drivers on unpacked a short time ago.

If we have already tried adding the printer to the system but it does not work, right click on the start menu, open the Device Manager menu, expand it Printers item, right click on the non-functional printer, open the Properties menu, go to the Driver tab, press Update the driver and then on Find a driver on the computer .

In the new window, click on the Browse , go to the folder where we saved the unzipped drivers and click on Next to complete the printer installation.

Alternative printing service

If the procedures seen so far have not worked, we can try to use the printer with an alternative printing service such as PaperCut mobility printing , downloadable from the official website .

With this service, we will set up a simple print server compatible with any printer produced for Windows from 2001 onwards ; once the print server is added, we can use it to print from the same PC where the server is configured or from other computers or smartphones on the same local network, installing the specific client to access the printing functions from the server. PaperCut Mobility Print also supports remote access, in order to be able to reproduce the operation of Google Cloud Print (now discontinued by Google).


Installing an old printer on Windows 10 is doable even for novice users; In the event of a problem, there is no shortage of alternatives and advanced methods to always enjoy the supplied printer without necessarily having to buy a new modern printer compatible with Windows 10.

Leave A Reply

Your email address will not be published.