Splashtop remote access is now integrated with Addigy’s
SAN JOSE, Calif., July 21, 2021 (GLOBE NEWSWIRE) – Splashtop, a leader in next-generation remote access and remote assistance software, and Addigy, provider of the leading device management platform Cloud-based Apple, today announced that Splashtop is now the exclusive remote assistance solution by default included in Addigy subscriptions. As a result, Addigy users enjoy instant, easy, and Apple-optimized remote access to the Apple devices they manage.
With this bundled agreement, businesses, Managed Service Providers (MSPs) and educational institutions can automatically take advantage of Splashtop Remote Access from Addigy to manage their Apple devices, including Mac computers, iPad tablets. and iPhone smartphones. With instantly available Splashtop remote access, technicians and administrators using Addigy can troubleshoot and resolve issues much faster, providing rapid technical support to users when and where it’s needed.
“Splashtop delivers high performance remote sessions on all platforms, including Apple’s,” said Mark Lee, CEO and co-founder of Splashtop. “Bundling Splashtop with the Apple Addigy device management platform is a valuable addition to an IT technician’s toolkit, especially as the increase in remote work increases the number of computers, smartphones and Apple tablets that need to be managed in small and large business environments. “
With Splashtop now included in their Addigy subscription, technicians and administrators can:
- Get secure, high-performance, one-click remote access to managed computers from their Addigy console, even without an end user present.
- Access in-session features such as file transfer, remote printing, chat, and more.
- Automatically record remote access sessions in Addigy.
“Addigy’s primary goal is to boost productivity and efficiency for Apple users, and this partnership with Splashtop is a big step in that direction,” said Jason Dettbarn, CEO and Founder of Addigy. “Addigy technicians can now manage and control their Apple devices remotely as easily as they would in person, quickly troubleshooting their end-users’ issues and making sure their computers are up to date and running in good working order. optimal conditions. “
“We use Addigy to manage several hundred Macs in our fleet,” said Tim Pearson, director of CreativeTechs. “We have always needed to remotely control our devices. In the past, we used four different methods that we could perform. at the same time, so if something was wrong like a broken VPN we can switch between tools. But for the past couple of years we’ve been limited to using Splashtop and Addigy. They ‘I have been extremely helpful in managing our devices.
It’s going to be really handy to have a one-click Splashtop integration when we’re already in the Addigy platform. When I check and manage devices and need to take control of someone’s screen or need to see what they’re doing, being able to do that through the Splashtop interface will be fantastic. It’s very exciting!”
The integration has been tested extensively over the past five weeks in beta and is now rolling out for all users. Visit https://www.splashtop.com/integrations/addigy to learn more about the combined solution and how it works.
Over 4,000 organizations around the world trust Addigy to help their IT teams manage security, inventory, reporting, mobile device management, policies and troubleshooting Apple devices. Addigy is the only cloud-based Apple device management software that enables IT teams and administrators in managed service providers, businesses and institutions to easily monitor and manage employee Mac, iPad and iPhone devices at from one place, all over the world. . Learn more at addigy.com.
Based in Silicon Valley, Splashtop Inc. provides next-generation remote access and remote assistance software for businesses, academic and research institutions, government agencies, small businesses, MSPs, services IT and individuals. Splashtop’s cloud-based, secure and easy-to-manage remote access approach is increasingly replacing old approaches such as Virtual Private Networks (VPNs) while achieving an impressive Net Promoter Score (NPS) of 93 , a standard for measuring customer satisfaction. More than 30 million users, 85% of Fortune 500 companies, benefit from Splashtop products worldwide. Visit https://www.splashtop.com/ for more information.